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Frequently Asked Questions
How do I add Fade to my Discord server?
Click the 'Add to Discord' button and follow the authorization process. Make sure you have 'Manage Server' permissions.
What's the difference between Free and Premium?
Premium includes no-prefix commands, advanced features, priority support, and exclusive access to new features. Free version has all basic functionality with prefix requirements.
How do I enable antinuke protection?
Use the command '/antinuke enable' (Premium) or '!antinuke enable' (Free). Make sure Fade has proper permissions in your server.
Can I customize welcome messages?
Yes! Use the welcome commands to set custom channels, messages, colors, and thumbnails. Premium users get advanced embed customization.
How do I get Premium features?
Send PKR 1,500 to our SadaPay IBAN, then contact us on Discord with payment proof. Premium features will be activated within 24 hours.
Is there a refund policy?
We offer refunds within 7 days of purchase if you're not satisfied. Contact our support team on Discord for assistance.
How do I report bugs or request features?
Join our Discord server and use the appropriate channels. We actively monitor feedback and implement user suggestions.
What permissions does Fade need?
Fade needs Administrator permissions for full functionality, or specific permissions like Manage Messages, Manage Roles, Ban Members, etc.
Troubleshooting Guide
Bot not responding to commands
Solutions:
- Check if the bot is online and has proper permissions
- Verify you're using the correct prefix (! for free, / for premium)
- Make sure the bot can read messages in the channel
Antinuke not working
Solutions:
- Ensure Fade has Administrator permissions
- Check if antinuke is enabled with '!antinuke enable'
- Verify Fade's role is higher than other roles
Welcome messages not showing
Solutions:
- Set a welcome channel with '!welcomechannel #channel'
- Enable welcome messages with '!welcome on'
- Check bot permissions in the welcome channel
Still Need Help?
Our community and support team are ready to assist you 24/7